Mableton, Georgia
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2.3
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Customer service
Product or Service Quality
Reliability

I have been in Mableton GA since January 2013.American Disposal Services took over for Waste Industries during that time.

Several weeks ago they missed picking up my trash despite it being put out the night before scheduled pick-up. When I called American Disposal Services I was told they acknowledge missing the stop but would not be sending anyone out to pick up the trash. Yesterday they did not pickup my trash and stated when I called that it contained dirt. Not sure how that was determined as the trash was in a black plastic bag which was zip-tied.

Today at about 10:00am I was told a supervisor would call me back, still no return call after 3:00pm. I called and cancelled my service.

Poor customer services matches their poor service of late.Never again with this company.

I didn't like: Service and customer support.

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