This company is terrible. This company purchased our local trash company and from day one has left trash on the ground every time they picked up.
But what prompted me to write this review is, I sold my house and called American Disposal Services to give them the last day of pick up. They confirmed this date and assured me everything would be picked up. I received a call a few weeks later from the new owners saying the trash was never picked up. When I called to inquire why, I was told I should have been on top of this and called them sooner.
Excuse me, I MOVED!!! - They didn't offer to go back out and pick up the trash or to give a refund.
Product or Service Mentioned: American Disposal Services Residential Waste Collection.
Reason of review: Poor customer service.
Preferred solution: Full refund.