American Disposal ServicesComplaints and Reviews

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1.4 Based on 35 reviews
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I have received a letter to obtain payment from American disposal services for back payment on an account that Ive never had! They are trying to obtain money illegally. They will not answer the phone!

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I've been very unhappy with this company. I just started to use this company it's only been three weeks with this company and they never come pick up my trash. When I call no answer or get a response of someone will be there. We watched as they drive by our trash with your logo on it and still not pick it up. I recommend that no one goes through this company for trash services. I will be switching companies ASAP!!!! Read more

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American bought out the company we had done business with. For 4 weeks in a row this company has driven right by our trash and not picked it up. The trash cans are clearly labeled with our address, even a sign saying that American is SUPPOSED to pick it up. Numerous e-mails and phone calls to the company are received with little response, just vague promises that our trash SHOULD be picked up sometime that day. It is often several days later... Read more

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American disposal service bought Gator service 5 weeks ago and I have had my trashed picked up twice on the correct day. I have called three times and no change in service. I have been a home owner since the late 70's and I have dealt with several trash companies since than. American disposal is the worst disposal company I have ever worked with. I strongly suggest that you do not use them for trash service. I called the next day to tell them to... Read more

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Horrible people. They have skipped our house twice and they won't do anything about it. We are canceling our service with them. Don't use them!!!! The other garbage services in our neighbor are always picking up their trash on the days they are scheduled. It seems like American Disposal will just pick up when they feel like it. I called and requested a pick-up and they said there are no trucks in the area. They also said that if we put our... Read more

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I am extremely disapointed with this company upon taking over Pac Man. We have been skipped sevetal times and compared to how Pac Man employees, this company leaves trash behind. We never had this issue with Pac Man. When I call after returning home from work and find trash not taken, I call and get a " message of " we are open from 8am to 4am." Click! We will now be finding a new disposal service! Read more

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American Disposal took over our trash service about two months ago; I have had to phone about my trash not being picked up five times. The Customer Service Department always says they will take care of the problem; nothing has changed. This is the WORSE disposal service I have had in Colorado in over 30 years. Last week, I was told to bring my trash back inside and they'd pick it up this week; when I stated I was paying for a service I was... Read more

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I did have troubles the first day and the manager DID come out and fix it. Since then, no more problems. I had my prior service for 15 years, and gradually he went from picking up everything to practically nothing. No more yard waste, no more special pick ups and never any recycle. Last year, in addition to $21 per month, I spent $750 for yard waste and special pick ups from independent junk removal service. Now, for $20 a month, I get trash,... Read more

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I have been in Mableton GA since January 2013. American Disposal Services took over for Waste Industries during that time. Several weeks ago they missed picking up my trash despite it being put out the night before scheduled pick-up. When I called American Disposal Services I was told they acknowledge missing the stop but would not be sending anyone out to pick up the trash. Yesterday they did not pickup my trash and stated when I called that it... Read more

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This morning, July 7th, 2016, at 7:00 AM EST, I was on my way to work. I was stuck in an intersection. Route 50 and Manchester in Falls Church, because I had assumed the person in front of me would have made a right on red. I could not back up to clear the intersection as someone had pulled up behind me. As a result, I blocked the intersection when one of your drivers, driving disposal unit #529, was attempting to make a left through the... Read more

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