American Disposal ServicesComplaints and Reviews

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1.5 Based on 32 reviews
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    • Trash pick up 1
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Horrible people. They have skipped our house twice and they won't do anything about it. We are canceling our service with them. Don't use them!!!! The other garbage services in our neighbor are always picking up their trash on the days they are scheduled. It seems like American Disposal will just pick up when they feel like it. I called and requested a pick-up and they said there are no trucks in the area. They also said that if we put our... Read more

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I am extremely disapointed with this company upon taking over Pac Man. We have been skipped sevetal times and compared to how Pac Man employees, this company leaves trash behind. We never had this issue with Pac Man. When I call after returning home from work and find trash not taken, I call and get a " message of " we are open from 8am to 4am." Click! We will now be finding a new disposal service! Read more

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American Disposal took over our trash service about two months ago; I have had to phone about my trash not being picked up five times. The Customer Service Department always says they will take care of the problem; nothing has changed. This is the WORSE disposal service I have had in Colorado in over 30 years. Last week, I was told to bring my trash back inside and they'd pick it up this week; when I stated I was paying for a service I was... Read more

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I did have troubles the first day and the manager DID come out and fix it. Since then, no more problems. I had my prior service for 15 years, and gradually he went from picking up everything to practically nothing. No more yard waste, no more special pick ups and never any recycle. Last year, in addition to $21 per month, I spent $750 for yard waste and special pick ups from independent junk removal service. Now, for $20 a month, I get trash,... Read more

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I have been in Mableton GA since January 2013. American Disposal Services took over for Waste Industries during that time. Several weeks ago they missed picking up my trash despite it being put out the night before scheduled pick-up. When I called American Disposal Services I was told they acknowledge missing the stop but would not be sending anyone out to pick up the trash. Yesterday they did not pickup my trash and stated when I called that it... Read more

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This morning, July 7th, 2016, at 7:00 AM EST, I was on my way to work. I was stuck in an intersection. Route 50 and Manchester in Falls Church, because I had assumed the person in front of me would have made a right on red. I could not back up to clear the intersection as someone had pulled up behind me. As a result, I blocked the intersection when one of your drivers, driving disposal unit #529, was attempting to make a left through the... Read more

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I moved to Lakewood and needed a garbage service. American Disposal never came on the day they were suppose to. I had to call multiple times a week to get them to come. Finally after a month of calling and they did not show up on the correct day I said I wanted out. They were suppose to come on Wednesday. On Thursday they said they would come that day. On Friday they said that the manager would handle it. Well it is 6 pm and the manager... Read more

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This company is absolutely horrible. They missed my recycle pick up so many times I can't remember. I called, sent emails and finally they said I would get a credit on my next bill. I got an 86 cent credit. What a slap in the face.I always pay my bill on time and I expect and deserve better customer service than that. The price went up from $45.00 to $57.00 a quarter and the service has gotten worse. I have tried to find another company to... Read more

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One of their regular trucks pick up trucks was blocking the entrance into my cul-de-sac And just sat there while the actual trash truck was doing its job on another road being considerate to residents unlike the guy in the white pickup

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This company sucks! sucks!! sucks!!! Stay away from them. You're better paying a blind, double amputee to pick up your trash. I was charged $60 for a bulk pick up. That took almost a month to happen. The clowns picked up a headboard and footboard that was left out for anyone who could use it. They just ignored the mountain of trash some 20 feet away in front of the garage. I don't live there anymore; the homeowner is trying to sell the... Read more

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